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OS&D Representative

Company Name:
A. Duie Pyle Companies
OS&D Representative
Job Code: 6944
Division: West Chester
Location: WEST CHESTER, PA US
Travel Involved: 0-10%
Job Type: Full Time
Hours: 10:30A-7:00P; (7A-7P with flexibility required)
Job Level: Experienced
Education: High School or equivalent
Skills: Clerical / Secretarial ->Auditing
Customer Service ->Phone Support
Human Resources ->Organizational Development
Transportation ->Dockworker
Category: OS & D-
Compensation: -->
Position Summary:
-Assist Drivers by taking calls and providing direction for notations on delivery receipts
-Log exceptions into the Pyle system
-Obtain disposition on OS&D related shipments
-Assist Pyle internal Customers
-Provide timely resolution on OS&D related matters to Customers
-Perform OS&D Terminal Inspections on damaged shipments
-Upload pictures into the imaging system
-Transmit exception reports to Customers
-Apply and remove hold codes
-Follow up on shipments until resolved
-Manage UN/NF reports and do necessary research
Requirements
-Knowledge of dock operations; either inbound or outbound desired
-Problem solving skills
-Excellent organizational skills and follow through
-Excellent listening skills
-Good, professional communication skills; verbally and via email
-Professional phone etiquette
-Good common sense
-Ability to comprehend standard concepts, practices, policies and procedures
-Computer skills: MS office and Pyle system
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A. Duie Pyle
Northeast Regional LTL, TL and Warehousing & Distribution - with service to Puerto Rico.
Contact us for more information about our indoor warehouse rail siding and transloading services.
2011A. Duie Pyle-650 Westtown Road, P.O. Box 564-West Chester, PA 19381-0564

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